customer service (B1)
noun phrase
Pronunciation: ˈkʌs.tə.mər ˈsɜː.vɪs
Definition
Assistance and advice provided by a company to people who buy or use its products or services.
Examples
The company is known for its excellent customer service.
I had a problem with my order, so I contacted customer service.
Good customer service is crucial for retaining clients.
How to Use customer service
- customer service (collocation)
- The general term for assistance provided to customers. — "We pride ourselves on providing outstanding customer service."
- customer service representative (collocation)
- A person employed to provide customer service. — "The customer service representative was very patient."
- customer service skills (collocation)
- Abilities needed to interact effectively with customers. — "Training programs often focus on developing customer service skills."
Synonyms of customer service
Words with a similar meaning to customer service:
Antonyms of customer service
Words with the opposite meaning to customer service:
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